How to change or modify billing address?
When you check out at the first time, it has a "Edit" button, you can edit the billing address.
If you have paid, then no need to change the billing address, it will not affect the delivery, as we'll ship to the shipping address you left, please make sure the shipping address correct.
Can I cancel my order?
You can cancel the order in "My orders" by yourself before it ship out.
Note: once the order has been shipped out, it can not be canceled anymore.
How can i place an order?
Here are the steps:
Step 1: Log in your B2PRITY account.
Step 2: Add some item(s) into your Shopping Bag
Step 3: Check out when item selection is completed.
Step 4: Complete shipping and billing information.
Step 5: Fill in payment information and then click the CONTINUE button to complete the purchase.
How can I correct my shipping address?
If the order has not been shipped/assigned a tracking number, you can update shipping address via below button: "Update Address".
If your order has been shipped, please contact our manual service for more help.
How to check my order status?
Please log in your B2PRITY account and visit "My orders" to check the order status.
Normally, it will take 1-3 working days to prepare your order. We will email you with tracking number when it is shipped out, you can track it with the number here: https://www.17track.net/en
Note: Due to the influence of COVID-19 epidemic, there is a shortage of global transport resource which may delay your order for several days.
Can I change or modify my order?
Shipping address or items can be modified by yourself before being shipped out.
Note: once the order is shipped out, logistics courier will not support the modify since it was mixed in tremendous packages.
Why i did not get a confirmed email about my order?
Normally, an email with tracking number will be sent to your account email address after the order is shipped out in 24 hours.
If you did not receive the email:
1. Please visit "My orders" to check the order status, it could be still in processing.
2. Please check if you loged in the correct B2PRITY account, the email is sent to the registered email address.
3. Please check your junk emails and if your email address shielded our email.
How to add new shipping address to my account?
Shipping address can be edited or added through "My Address".
2. Can I purchase different sizes for tops and bottoms？
Yes, you can view separates that you can mix and matchhere. Although we do also have plenty of cute swimsuits that are sold in sets, we're working on developing more mix and match silhouettes, so stay tuned!
3. Is everything true to size?
At B2prity, we take pride in our dedication to making sure that all of our pieces are true to size. The best way to choose the right size for you is to take your measurements according to our 'How to Measure' guide above.
4. Why are there different size charts on the website？
To provide a better fit, we have listened to customers and constantly seeking ways to improve our products and optimize our size chart. If you have any questions about fit or need help selecting your size, please don't hesitate to contact ourCustomer Care Team.