Account Issues
Why do we sign you up for an online account?
A B2PRITY account is very necessary, you can check the order details after placing an order in your B2PRITY account. Also, we have special discount for first order of registered members.
Why can’t I log into my account?
1. Kindly check if the account email address and password are correct.
2. B2PRITY support ONE login methods: Email address, please make sure the correct login.
3. If you forgot password, click the button“Forgot Your Password”on login page for help.
Note: If the registered email address was wrong, you can contact us for more help.
How do I update my email address?
Really sorry for any inconvenience. But I have to tell you that, we cannot change your registeration email address for your B2PRITY account. This is related with your account safety.
1. If you didn't purchase yet, we kindly suggest you to register a new B2PRITY account.
2. If you have orders/wallet balance in this account, we kindly suggest you to keep this account until all isssues are solved. Then you can use correct email for registeration.
How do I change details of my account?
Hi, you can edit or change the details of your account via "My Account".
Note: Registered email address can not be changed now, you can contact us to delete wrong account.
How to delete my card info?
Hi, if you saved card info when you pruchased, you may kindly find and delete it via "My Payment Options".